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About our Company

 Directors | Advantages | Capabilities | Mission | Standards | Financials | Service Continuity Recruitment

Our Directors

Tony Duggan, CEO (Co-founder)

Tony Duggan (Age 44) is co-founder of Tradocs.

Tony has held management roles across a range of functions in multi-national organisations where he has specialised in supply chain and EDI. In these roles Tony implemented one of Europe's largest B2B platforms incorporating the integration of retailers, manufacturers, logistics providers, banks and customs.

As leader of a major project he won a DTI award for his innovative work on the electronic supply chain. This intimate understanding of the e-supply chain ultimately led Tony to found Tradocs in 2002.

Don Fuller, Marketing & Partners Director (Co-founder)

Don Fuller (Age 53) is co-founder of Tradocs.

He is leading the development of sales and implementation toolkits to support the scalability of Tradocs' offering. Don's expertise is in knowledge management and using multimedia techniques to articulate complex messages simply. He has worked successfully with companies such as Cisco Systems, 3Com, Siemens, Ford and HSBC on sales toolkits to support global, multi-language product launches both at a sales and implementation level. Development of these toolkits will enable Tradocs to quickly empower the sales teams at our affiliates to sell Tradocs as part of their product offering.

Simon Mansfield, System Development Director

Simon Mansfield (Age 56) has led the development of the Tradocs system.

Simon was formerly head of IT development at a division of SWIFT. Previously, Simon was responsible for systems at ICAP, one of the world's largest financial services companies. His experience has been vital in designing Tradocs high volume, mission critical transactional environment. Simons' broader experience includes the development of ERP systems in aircraft and manufacturing industries.

Mathew Godfrey, Operations Director

Mathew Godfrey (Age 31) joined Tradocs directly from University where he graduated with a BSc in Computer Science.

Mathew is responsible for the day to day operations of Tradocs. In this role he is responsible for full project lifecycle including initial customer engagement, project scope/implementation and customer support.

 



Our Advantages

Cost.

 Tradocs is designed as a low cost solution which enables an almost instant ROI for your company .

Flexibility.

 Tradocs can e-enable almost any business process & workflow enabling you to remove expensive paper oriented processes.

Speed of Implementation. 

 Tradocs commercial and technical model means that barriers to implementation are removed and speed of rollout is accelerated.

Resources.

 Projects are substantially outsourced to Tradocs which means that they do not distract you from other key projects.

Systems integration.

Tradocs integrates to your systems using your data formats (e.g. Tradacoms, Edifact, idocs) and connection standards e.g. FTP/SFTP/VPN which means that systems effort at your end is minimal.

 



Our Capabilities

We realise that our customers are busy people with competing projects and a moving feast of business challenges. The good news is that Tradocs can deliver 90% of the project with your 10% being the provision of direction to ensure that we are exactly meeting your needs.

Tradocs has extensive capabilities to support the implementation of our products and services. These include, business process consulting, project management, technical integration, forms design and vitally we also manage the full project rollout and User support.

 



Our Mission

Access

 To enable businesses of any size to be able to electrify their business!

Service

 To provide world class customer service with a real person being responsible for ensuring your satisfaction with our service.

Quality

 To provide the most resilient e-document platform in the world which you can rely on to support your business.

Connectivity

 To enable Users of any size to connect easily to Tradocs either directly from their existing systems or via the Tradocs web interface.

Functionality

 To provide functionality and services that enables you to build a successful business.

 



Our Standards

Our standards are set simply to impress you!

That means we will deliver projects on time and on budget and simply put, customer service issues will be followed through to closure by our UK team.

Tradocs receives on average 3 support calls per day per 1000 users which is testimony to the simplicity and quality of the Tradocs Solution.

 



Our Financials

Summary

Tradocs is a privately owned company with no debt and has not required any 3rd party capital to support the business growth.

From launch in 2005 Tradocs has grown globally at an annualised rate of 400% p.a. through a combination of direct sales and private label partner agreements.

 



Our Service Continuity

Escrow

Tradocs can provide full escrow arrangements to you through the NCC.
 

 



Recruitment

Marketing Manager- China:

 Native Chinese level speaker with full work permit required to handle marketing and PR in China.

Key requirements are a qualification in a marketing/public relations discipline and good English language skills.

For further information contact: tonyduggan@tradocs.net

Systems Administrator:

 Tradocs is recruiting an ambitious Systems Administrator who is looking for a role which stretches their talent, knowledge and commitment.

Tradocs' infrastructure is located within outsourced data centres in London, Hong Kong and Vancouver. In addition, there is presently a peer to peer environment in development using the latest mobile internet devices.

Tradocs' environment utilises Unix, Linux(Red Hat), Apache web server, MySQL database, PHP, Tomcat (xforms), PERL and Samba.

The Systems Administrator role requires a colleague who can apply their skills to our IT environment to enable optimum system performance.

You should also be able to manage, prioritise and fuel your own workload. Your ideas will be valued and you will need to be comfortable pushing ideas from conception to completion.

If this sounds like a role that interests you then please initially send your CV and a covering letter to operations@tradocs.net.